The Role of Compassion, Thriving and Citizenship Behavior to Reduce the Negative Effects of Knowledge Hiding

Document Type : Original Article

Authors

1 Assistant professor, Department of Public Management, Faculty of Management, Payame Noor University, Tehran, Iran

2 MSc. Public Management, Department of Public Management, Faculty of Management, Payame Noor University, Tehran, Iran

Abstract

Purpose: With the increasing growth of knowledge in the 21st century, hiding knowledge has destructive effects on the organization's productivity. so, the present study was done with the aim of investigating he role of compassion, thriving and organizational citizenship behavior to reduce the negative effects of in Barez rubber factory of Kerman city.
Methodology: The present study was practical in terms of purpose and descriptive-survey in terms of data collection. The statistical population of the this study was the headquarters staff of Barez Rubber Factory in Kerman (180 people), that 123 people were selected through simple random sampling. the tool for collecting data in this research was standard questionnaires, and validity and reliability were confirmed. the analysis method used in this research was the structural equation modeling technique.
Findings: The finds of the research showed that playing dumb and evasive hiding have a negative and significant effect on compassion at work, but rationalised hiding does not have a significant effect on compassion at work. Also, the effect of compassion at work on thriving at work; and the effect of compassion at work on organizational citizenship behavior; and the effect of thriving at work on organizational citizenship behavior were also confirmed. Also, compassion at work mediates the relationship between playing dumb and evasive hiding with thriving at work. finally, it was found that compassion at work plays a mediating role in the relationship between playing dumb and evasive hiding with organizational citizenship behavior.
Conclusion: The results of this research showed that the more managers pay more attention to compassion in their organization, they can reduce the negative effects of knowledge hiding (playing dumb and evasive hiding) and as a result increase the thriving and organizational citizenship behavior of employees at work.

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Popularization of Science
Volume 14, Issue 1 - Serial Number 24
December 2023
Pages 203-226

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